Warehouse Operations Review & Warehouse
Layout Review.
Conducted by Supply
Chain Logistics Consulting Ltd for SPTG.
Steve Porter Transport Group (SPTG) contacted SCLC Ltd. in August 2011 following the
purchase of another haulage and distribution
business on the Isle of Wight which
effectively doubled the size of its
operation overnight. The initial thinking
had been to keep full trailer operations at
the newly acquired site and concentrate all
groupage activity at the company’s
headquarters in Cowes. In principal, this
was a good move, but it soon became apparent
that the sheer volume of freight, fork-lift
and vehicle activity was overloading both
the system of work and the limitations of a
100 year old building.
We were both impressed and surprised by the
swift response to our enquiry to SCLC Ltd.,
and the initial conversations gave us
sufficient confidence to book them for a
two-day visit and review. Graham Burgess is
a knowledgeable and personable individual
who obviously has broad experience in our
industry. His perceptive questioning of
management, drivers and warehouse staff
enabled him to gather information that would
have been very difficult for SPTG Directors
to accurately capture. The review was
carried out without disruption to day-to-day
operations and accurately followed the
proposal initially submitted to SPTG.
The final Review Document was a concise,
comprehensible and workable document which
is the foundation for ongoing changes to
both our work practices and use of our
building and yard. The review meeting held
with Directors was similarly concise and
informative offering practical solutions
across a range of cost considerations.
In conclusion, we found the whole exercise
to be of benefit to our business and, most
importantly, at a price that is affordable.
Indeed, we hope that by even putting in a
few changes, the review will literally pay
for itself at a stroke. We would have no
hesitation in bringing SCLC Ltd. back to
review our other sites and areas of
operation and equally, would have no
hesitation in recommending their services to
others.
Steve
Porter
Chairman, SPTG
Borg Warner Turbo & Emissions Systems
Bradford.
Assignment :- Warehouse Layout Design
Assignment
BorgWarner are a large international company
manufacturing components for the Automotive
Industry. The Bradford Facility manufactures
Turbochargers for Commercial Diesel
Applications and we have recently taken out
a lease on a new 95,000 Sq ft warehouse
adjacent to the existing plant. To ensure we
optimise the space available we decided that
expert help would be beneficial to the
project. Having spoken to several potential
consultants we decided to use SCLC based on
their quick response, competitive offer and
knowledge of our industry that Graham has
gained over many years in logistics.
The brief was to layout the warehouse space
to optimise the flow of material in and out
of the building, create 2D and 3D models and
present the findings to our management team.
We were impressed with the detailed research
that Graham went into to understand our
business, current warehouse operation and
our future requirements. Within a week we
had a basic 2D layout of the warehouse and
racking system. Over the following 2 or 3
weeks we refined the layout and were able to
present the final solution to our management
team within a month of giving Graham the
green light to start. The 3D 'walk through'
model that Graham created has been a great
tool to 'sell' the layout internally and it
also highlights areas for improvement which
are not always clear in 2D layouts.
SCLC have a professional approach, very
responsive to customer changes and meet
agreed deadlines. Their business-like manner
and straight forward talking enables the job
to be done in a quick, efficient and
enjoyable way. We already asked SCLC to do
another small project for us and would
certainly consider using them again in the
future.
Simon
Malins
Purchasing Project Manager
Borg Warner Turbo & Emissions Systems
Bradford.
Assignment -
Warehouse Process Improvement and Warehouse
Layout Design.
I approached Supply Chain Logistics a couple
of months ago to enquire about consultancy
help to determine a) how we could improve
our current warehouse systems and
operations, and b) what would be the ideal
layout for the future/
Graham Burgess responded quicker than other
consultants and after a briefing by
telephone, came up with a thorough proposal
that offered more than we were looking for.
We agreed the project to cover 6 days work
within the next three weeks. Graham spent
two days on site, three days evaluation and
preparation and a final day presenting the
results.
We are really pleased with the final outcome
in that we have an independent evaluation of
all of our current processes from order
entry through to despatch and invoicing of
the goods. Graham gives praise where things
are correct but clearly points out the many
improvements that can be made. We are now
setting up an internal project team to make
some easy immediate improvements and cost
and evaluate some of the more difficult
changes.
We are a complex but profitable SME with a
turnover of £6 million but over 2,000
products - some made in house and some
bought in finished goods.
I would certainly use Graham again and
recommend him to any other SME
Philip Luckett
Chairman
Dunkelman & Sons Ltd.
Assignment -
Warehouse Layout Solution Design Scotland.
About EWOS:-
EWOS is a leading and
trusted supplier of
aquafeed for the
international
aquaculture industry. We
produce fish feed in all
four of the world’s
major salmon farming
regions: Norway; Chile;
Canada; and Scotland.
Scope : EWOS
required assistance in the design and layout of
new warehouse and despatch facility handling
bulk bagged fish feed. We also wanted to review
handling equipment and loading practices. The
output was to be layout drawings and
recommendations on working practices.
The response
to our enquiry was immediate and convenient
dates for the project quickly agreed. The
information gathering was comprehensive and
detailed and an understanding of our issues and
requirements established.
We were very
pleased with the plans and recommendations and
with further discussions identified the optimal
design and layout for the warehouse. We would
hope to use SCLC's services again the future to
help us improve our logistics operations.
Rgds
Douglas Low
Managing
Director
0774
2516717
01506
639210
Assignments:-
-
Supply Chain - Distribution -
Logistics:- Business Improvement
Project -
Dubai UAE
-
RDC Warehouse Layout and Process Flow
Design -
Damman - Saudi Arabia
Supply Chain Operations Review and KSA Warehouse
Design
Our company, whose retail
operations span the GCC
(GCC
groups Saudi
Arabia, Qatar, Bahrain, Oman, Kuwait and the
United Arab Emirates)
and whose head quarters
are based in Dubai, engaged Supply Chain
Logistics Consulting to work with us on a
Business Improvement Project focussing on our
Distribution and Logistics. It also included the
design and layout of a new Regional Warehouse
Facility in the Kingdom of Saudi Arabia.
The lead consultant on the
Project was Graham Burgess from Supply Chain
Logistics. Graham was referred to us based on a
similar project he had been involved in at
another regional retailer operating in the GCC.
With in a short span of time after our initial
contact Graham made the trip to our head
quarters and did an initial review of our
operations followed immediately by a submission
of his proposal for a scope of works going
forward.
Whilst we knew we had a
problem in our supply chain processes in view of
the growth we were experiencing, Graham was able
to succinctly put this into context and plot a
way forward.
We promptly engaged Supply
Chain Logistics to lead our Business Improvement
Project in this area of the business. We found
Graham to adopt a very hands on, no nonsense
approach. His review was done with great detail,
accuracy and speed. In addition he provided
training and guidance for our team to continue
with the project.
The design of the new
regional warehouse in Saudi was also expertly
handled and in great detail and the support
design software enhanced the process.
All in all a very pleasing
project which has provided us the direction and
approach necessary for us to achieve significant
improvements in our business as well as a great
return on investment. We anticipate using Supply
Chain Logistics for future projects of this
nature.
Kind regards
Ernest J Hosking - CEO
RedTag - Division of BMA International
PO Box 17474, Jebel Ali Free Zone
Dubai, UAE
Telephone: +971 4 883 3555 Ext 107
Fax: +971 4 883 3344
Assignment:-
London 2012 Olympics - Rail Logistics Centre
DB Schenker Rail (UK) Ltd
Commercial
Lakeside Business Park
Carolina Way
Doncaster DN4 5PN
David Legge
Mobile: +44 (0)7801 905895
david.legge@dbschenker.com
|
Bow
East Logistics Centre – London 2012 Olympics -
Stratford London E15
Bow East Logistics
Centre
situated in the London 2012 Olympics Park in
Stratford London.
Spread over 28
acres, this purpose built rail freight facility can
supply most product types to the construction sites
throughout the park. The site, which opened in June
2008, currently manages the delivery and removal of
thousands of tonnes of bulk aggregate products for
concrete production, 5,000 tonnes of fill material,
concrete blocks and waste to and from the Olympic
Park on a daily basis.
DB Schenker, the
largest rail logistics company in Britain, is
helping suppliers make rail deliveries to and from
the Olympic Park and the twelve key venues, through
the Bow East Logistics Centre, centred between the
South Plaza and the main Olympic Stadium in the
Olympic Park.
The Bow East
Logistics Centre can also handle multi-modal product
shipments from sand and steel to cable reels,
pallets and containers. Basically, if it can be
shipped by rail, it can be delivered to the Olympic
Park by rail from most corners of the world.
Supply Chain
Logistics Consulting Ltd were engaged by DB
Schenker to provide Logistics Consultancy
Support which included working on:-
-
Logistics
concept design.
-
Developing
the logistical operational processes and
procedures.
-
Developing
operational IT systems software and
implementation for:-
-
Sales
Order Management.
-
Goods
Receipting
-
Inventory
Management Controls
-
Train and
Vehicle Load Planning
-
Goods
Outwards
-
Customer
Information and Reporting
-
Assisting
with the selection process for the employees
-
Conducting
the operational training for employees
-
Site
implementation and go live support during the
early months when the Bow East Logistics Centre
first opened.
We
found Supply Chain Logistics Consulting Ltd to be
very creative in the solutions that they designed,
and they helped us from concept design right through
to the implementation & go live stages of the
project. Their
approach to the
project was:-
-
Professional at
all times
-
Methodical and
systematic
Their Communication
style – was open and interactive, and their
Planning and Implementations were thorough and
in-depth
The total project
was a quantified success and the Bow East Logistics
Centre is now delivering building products to each
of the London 2012 Olympics Venues on the Olympics
Park in Stratford London.
We would not
hesitate in using Supply Chain Logistics Consulting
Ltd again on future projects should the need arise.
David Legge
General
Manager - London 2012
DB
Schenker Rail (UK) Ltd
Assignment:-
Warehouse Layout Solutions Design
Supply Chain
Logistics Consulting Limited was appointed to assist
Inverness Medical UK with a warehouse refurbishment
optimising the space available and reviewing work
flows. In addition the brief was to deliver cost
effective solutions to our racking, mezzanine floor
and forklift requirements which was assisted with
computer generated images allowing the ideas to be
visualised.
Whilst there are
costs associated with Professional consultancy my
experience with SCLC is that this is definitely
value added with Graham utilising his contacts and
influence to achieve the best possible outcome for
his client – saving money and time and more than
covering his fees!
Choosing a Logistics
Expert is no easy task and IM UK were in a fortunate
position in that SCLC were recommended and to be
honest as a company our expectations are high but
there were no issues in which SCLC failed to meet
and in some areas exceed these.
My final closing
remarks would be that if you need a consultant that
can deliver then Supply Chain Logistics Consulting
Limited is the company of choice – committed,
focussed, knowledgeable and passionate about what
they do from conception through to completion – even
a periodic courtesy check
up!
|
Andrew Appleby
Logistics Director
Inverness Medical UK |
|
|
Office: +44
(0) 161 483 5884
Mobile: 07894 613
990
Fax: +44
(0) 161 483 5778 |
|
 |
Assignment:-
Business Process Improvement Techniques Training.
 Business
Process Improvement Training
Greater Manchester Fire & Rescue Service has worked
with Supply Chain Logistics Consulting Ltd to
deliver Business Improvement Training using Value
Stream Mapping techniques to assist in analysing our
processes and solving problems within the
organisation.
The programme is currently being delivered to a
number of cross departmental employees throughout
the organisation with the intention for these people
to work collaboratively on business process
improvements initiatives as and when the
organisation requires.
The training has given the organisation the skills
and knowledge to review our processes prior to/and
part of any new change being implemented and has
ensured our processes are aligned, fit for purpose
and efficient and effective as possible.
Benefits and improvements have already been
identified and realised from a cost, quality and
delivery perspective.
The trainer was friendly, approachable, extremely
knowledgeable and professional. The feedback
received from those who have attended and used the
techniques in the workplace have been very positive.
I can highly recommend Supply Chain Logistics
Consulting Ltd as a business process improvement
training provider as they have taken time to fully
understand our requirements; they have been flexible
in arranging and adapting courses to suit our needs
and have always met our challenging timescales.
Greater Manchester Fire & Rescue Service is looking
forward to continuing working with Supply Chain
Logistics Consulting Ltd as a business Process
Improvement training provider.
Yours Sincerely
Debbie Parton |
Learning & Development Manager
Assignment: - Logistics / Supply Chain Process
Improvement Review.
About Herbert Brown & Sons
– Jewellers and Pawnbrokers
The family business began with John Brown who was a
linen presser and outfitter in Hull in 1829. He
subsequently moved to Leeds where his son, Charles
Hood Brown originally followed in his father's
trade, but then became a pawnbroker and jeweller -
and so the empire began! In 1840 Charles opened his
first 3 branches in Leeds and was then later
succeeded by his son Herbert Brown in 1863, who went
on to expand the company until 26 branches were in
existence.
Herbert Colin Brown steadily grew the company and
four of his five sons went on to join the business
and continued to expand the empire.
Herbert Brown is now part of Albemarle and Bond
Holdings plc and forms one of the largest
Pawnbroking and Retail Jewellery chains in the UK.
The board still includes one of Herbert Colin
Brown’s sons and the family values that have served
the brand so well over the past are still very much
a part of their culture today.
The
Assignment
Supply Chain Logistics
Consulting Ltd was asked to conduct a review of all
of our logistical processes including head office
and those of its branch stores, the aim being to
modernise and improve the logistical flows, reduce
inventory levels and improve service levels to
branch stores and customers.
The business process areas
that were reviewed are goods inwards, goods
outwards, warehouse, purchasing and stock
replenishments, store service levels from
head-office, use of IT systems. workshop work flows,
inventory management and controls.
Supply Chain Logistics
Consulting Ltd was professional in the way that they
carried out the review and in a short space of time
understood our business processes and what
improvements were needed. The review was very
detailed and the recommended changes to our
processes were impressive, so much so that we have
been busy implementing many of these over the last
few months.
We continue to work with SCLC
Ltd to improve our business processes as we grow our
business. We have found them to be reliable,
realistic, experienced and hands on people who can
deliver business process improvement quickly,
effectively and efficiently.
Yours Sincerely
Phillip Garlick - Operations
Director - Herbert Brown & Sons Ltd.
Assignment - New Distribution Centre Solutions
Design.
About
BBI Healthcare.
Cedar Health was based in Hazel
Grove. The company is engaged in sales and
distribution and supplies consumer health products
through pharmacies, health stores and other High
Street retail outlets. BBI healthcare is a company
specialising in diabetes care products distributed
through pharmacies and was based in Swansea.
Following a series of acquisitions the decision was
made to merge these two businesses and relocate to a
central facility.
The Assignment
A number of sites of around 40,000 sq
ft were investigated but eventually Pencoed in
South Wales was selected due to its proximity to the
parent company in Cardiff and attractive warehouse
rates.
SCLC Ltd were brought in to help
assess the suitability of 3 potential sites
(Manchester, Sandy and Pencoed) to bring together
three separate warehouse facilities.
SCLC Ltd responded within days to our
initial enquiry and are always available on the end
of the phone. You always deal with the same person
who understands your brief and your business
Within days of a site visit they were
able to produce detailed layouts and racking plans
and discuss workflows and other relevant issues.
Changes or different options can be examined quickly
using the design tool and the impact on pallet
spaces and configurations is instantly available.
In addition their 3D modelling tool gives a real
sense of how the space works –especially useful in
assessing awkward or unusual shaped spaces. This
tool was also used to brief the senior management
team who are not always able to visit the site.
SCLC Ltd were then also commissioned to liaise with
racking suppliers to provide quotes according to
agreed layouts. SCLC Ltd also consider and advise on
the full picture including methods of work,
efficiencies, safe ways of working etc.
SCLC Ltd’s
approach is always professional but straight talking
and no nonsense.
The best judge of any design is what
you would go back and change after implementation. I
am happy to say that after two months of operations
in the new site we would not change a thing. SCLC
Ltd’s attention to detail even extended to checking
up on the start of racking installation and signing
off on the final job. What’s more they helped
negotiate best prices for this work across two
suppliers.
This is not the first time we have
used SCLC Ltd and we would have no hesitation in
calling on them again.
Robert Smith.
CEO - BBI Healthcare
Assignment:-
Site Logistics Review Hartlepool Site – Inbound and Outbound
Materials Movements
Supply Chain
Logistics Consulting Ltd were recommended to us from
within the Corus Group and the subsequent results from
the on-site discussions and analysis in the final report
ratified that recommendation. In particular, the speed
of responses was excellent.
The vigour,
knowledge and passion for logistics demonstrated by SCLC
Ltd was impressive and contagious.
At the final
presentation report, the debate and commitment was
impressive and illuminating.
SCLC Ltd
provided a ‘spring board’ for improvement on a ‘fast
track’ basis.
We look forward to further work
together.
Geoff
Cheetham
Manager,
Contracts & Logistics, Energy Business
Assignment - Business Process Improvement Review
- Warehousing & Transport Operations
Established in 1760, Cope & Timmins are the leading
window furnishing supplier in the UK.
Our
extensive range includes curtain poles in metal and wood
(both ready-made and made-to-measure), metal and plastic
curtain tracks, blinds and accessories, tassels and
holdbacks and workroom products. If you are in the
Trade, we offer fast delivery, excellent availability
and great service. If you are redecorating your home,
click on stockists to find online retailers or to
request details of shops in your area.
Cope &
Timmins are located in Enfield, North London. We have a
network of Sales Reps across the country to service our
trade customers. As well as our Copes brand, we are a
national wholesale distributor for Integra, Silent Gliss
and Rufflette products.
“We employed Supply Chain Logistics Consulting Ltd
to conduct a review of our current warehousing and
transport operations in the UK and found that they
provide an outstanding customer service founded upon
the considerable hands-on experience so rarely found
in the consulting world.
They provided clear and comprehensible
recommendations that were quantified and
actionable. Additionally, their use of
up-to-the-minute technology also allows for speed of
response and access to data on an on-going basis
which are very user-friendly.
I would not hesitate in either using Supply Chain
Logistics Consulting Ltd again or recommending them
to other suitable clients.”
Colin
Tether
Managing Director -
Cope &
Timmins Ltd
Assignment:- Warehouse
Process Improvement Review &
Warehouse
Layout Solutions
Design
Moore
Large & Co are the largest distributor of cycles,
scooters and accessories in the UK.
Moore Large is a
privately owned family company that was established over
30 years ago. We pride ourselves on our comprehensive
and diverse product ranges, our track record of design
innovation and our solid reputation throughout the Cycle
industry.
Supply
Chain Logistics Consulting Ltd were given the brief of
looking at our existing operation and fitting it within
a smaller footprint on a new build, but with room for
future expansion.
After
2 days on site Graham Burgess had a good insight into
our business and gave professional constructive comments
on some existing systems that should be improved, but
left with the company looking forward to the "Management
Feedback Day".
On the
Feedback day we had a very professional presentation
showing our processes now and how to improve them, and
also a very good presentation showing our ideal
warehouse with layout drawings and work flows.
All
this fulfilled the brief completely, and we would have
no hesitation using or recommending Supply Chain
Logistics in the future.
Mark Constable
Operations Manager - Moore
Large & Co Ltd
Assignment:- Warehouse
Layout Solutions Design
Dexam
International Ltd
The Dexam
Group is a privately owned UK based company that was
established in 1957. Over the years it has expanded into
a group of associated companies and subsidiaries. Dexam
owns a company in France - Dexam SAS - which distributes
quality brands such as Oneida, Pimpernel, Lenox, T&G
Woodware and Mundial from its base at Coye La Foret,
just outside Paris.
Dexam's
head office is based in Midhurst, West Sussex,
co-located with its warehouse. For almost 50 years Dexam
has been sourcing and supplying top quality, innovative
kitchenware to independent retail outlets and department
stores. We source from over 100 factories in 25
countries, with the continual aim of finding the unique
and advanced products that have the correct mix of
quality and price for today's market place.
We have used Supply
Chain Logistics Consulting Ltd to advise us on
options for a new build warehousing solution that we
need as Dexam grows. Graham's response to my initial
queries was extremely rapid. He was offering advice
on site within days of my initial enquiry and
subsequently reported back in detail with outline
plans that fitted a range of size options.
I was very
pleased and confident with his commonsense approach
and the level of detail he provided in these
early stages of the project. He responded
thoroughly, quickly and helpfully to queries and
variations on his proposals such that should the
project move into an implementation phase, Supply
Chain Logistics Consulting Ltd will be
my consultants of choice."
John Wotton
Logistics Manager - Dexam International Ltd
Assignment:- UK Logistics & Distribution Review
Anixter International Ltd
Anixter International is the
world's leading supplier of communications products used
to connect voice, video, data and security systems.
Anixter is also the leading provider of electrical and
electronic wire and cable, fasteners, and other small
components to build, repair and maintain a variety of
systems and equipment.
The task given to Supply Chain
Logistics was mainly to assess our current warehouse
operations and the related UK distribution processes of
our major carrier in Birmingham.
The initial enquiry was
immediately addressed. Within few weeks we had a well
defined procedure on how the investigations was going to
be held on both our internal processes and within our
carrier's team.
The work done was very well
detailed and professionally handled. The assignment
scrutinised our systems, warehouse operations, sales
procedures and our carrier's logistics operations. Very
good communication style when handling queries and
reporting internal issues from both our internal
operations and our carrier' s team.
The quality of the work
received was very good and brought benefits to our
company. major benefit was the awareness of the
limitations we have at present within our procedures.
We would be happy to use Supply
Logistics and Consulting again if required In addition I
would like to say that they have been also helpful in
giving advise on few issues outside our main scope of
work. Well Done.
Regards
Serafina Valente
EMEA Freight
Manager - Operations Dept
Assignment:- DTI
Supply Chain Groups Lean Manufacturing Implementations -
Aerospace Suppliers
Assignment:- Warehouse Process Improvement Review &
Warehouse Layout Solutions Design
Assignment:- Warehouse Process Improvement Review &
Warehouse Layout Solutions Design
Assignment:- Site
Logistics Improvement Assessment
Total
Petrochemicals UK
We
invited Supply Chain Logistics onto our site to look at
our process flows around the site. Graham Burgess was
very responsive and very efficient in responding to our
request. During the site visit, Supply Chain Logistics
Consulting quickly understood our processes, and
immediately identified bottlenecks on our site that
could improve flows, and increase efficiency. After the
site visit, a solution was proposed and a site map
prepared, detailing where we could gain efficiency and
improve our procedures.
We found the consultation extremely useful, and would
recommend Graham to any company trying to improve
efficiency in their business!
Cathrine Owen
UK Logistics Manager
Cathrine Owen
UK Logistics Manager
TOTAL Petrochemicals UK Limited
Tel: 0044(0) 161 304 2273
Fax: 0044(0) 161 304 2234
Mobile: 0044(0) 7881 614227
cath.owen@total.com
Assignment:- Warehouse Process Improvement Review &
Warehouse Layout Solutions Design
Assignment:- Warehouse Process Improvement Review &
Warehouse Layout Solutions Design
Assignment:- Warehouse Process Improvement Review &
Warehouse
Layout Solutions Design
 AQA -
Assessment & Qualifications Alliance:-
AQA is one of three unitary awarding bodies in
England offering general qualifications to candidates
(mainly in the 14-19 age range) in schools and colleges
in the UK and overseas.
As part of its work, AQA distributes examination materials to its
centres on a national basis. In the course of a recent
restructuring exercise, Supply Chain Logistics provided
a consultancy service to assist in the setting up of a
new Logistics centre. The service offered was highly
professional, analytical and produced a series of
extremely accurate, timely and practical audits of
current practices. This has enabled AQA to introduce
revised working practices which will be cost effective
for the organisation and for its customers.
Heather Powling
Principal Manager, AQA Logistics Centre (Manchester)
Assignment:- Warehouse Process Improvement Review &
Warehouse
Layout
Solutions Design
Re-Supply Chain
Logistics Consulting Ltd. (Logistics Centre
Process Improvement & Cost Reduction Opportunity
Assessment).
- Approach: friendly and professional.
- Communication and style: direct and relevant.
- Methodology: professional. Time well spent on
understanding the current system, and identifying
areas for improvement.
- People: the approach was inclusive which assisted
with getting the Logistics Centre team on board.
- Management Feedback: web based system of
presentation very good. Some of the terminology needed
to be digested, but in general it was to the point.
- Anticipated Results: we envisage there to be at
least a 50% improvement in productivity. Benefits will
also be derived from process flow improvements. We
would require a follow-up visit in a couple of months
to 'fine tune" procedures.
- Yes we would use supply chain logistics again.
- We look forward
to taking the Logistics Centre Team to the next
level (plus 1) with your assistance.
Kind Regard
Ivan Sly.
General Manager
AR Group (Retail) Bahrain
Assignment:- Warehouse Process Improvement Review &
Warehouse
Layout
Solutions Design
Logistics Centre Review carried out by Supply Chain
Logistics Consulting Ltd:-
The
following is a short note of our experience with Mr.
Graham during his week long review:
His approach was very much focussed to our requirements
and had a very simple and humble communication style due
to which he was widely accepted by the entire Logistics
Centre Team. The review has been detailed and practical.
We expect nothing less than the best efficiency once the
system is implemented and cannot stop short of
recommending his services in future.
Best regards
Abdul Latif
Logistics Manager -
ARG Logistics Centre Bahrain.
Tel: +973-17457888
Supply
Chain Logistics Consulting Ltd
6 November, 2005
Dear
Graham.
May I
take this opportunity to thank you & your company for
the excellent service & commitment that was shown during
our latest internal improvement programme.
The way
that you conducted yourself whilst inside our building
was of the highest standards, you made our personnel
feel at ease with clear visible & easy to follow
instructions. The process change was very professionally
conducted & with clear guidelines that helped everyone,
and the implementation was a very smooth transition.
The
main reasons for this success I believe was the way both
companies worked together with high levels of
communication, mutual trust & a belief that it could be
possible on both sides. The process improvement ideas
now save our company money, less manpower hours &
increased our quality to our Customers. I will have no
hesitation in working with your company again with you
in the future.
Best
Wishes & Regards
Eric
Towers
Assistant Production Manager.
The Annual NW Supply
Chain Lecture was recently held at the NWDA and the
input of Graham Burgess, MD Supply Chain Logistics
Consulting Ltd was a perfect fit with which to round
off the event.
The event itself
covered Threats & Opportunities facing the NW
Aerospace Supply Chain, and Graham highlighted the
clear opportunities which exist at the operational
level to take out waste and help the UK supply chain
more successfully compete with overseas low cost
competition. This was applicable not only in
Aerospace, but in all manufacturing sectors.
Grahams valued
contribution displayed not only the agility of his own
organisation to successfully cover many aspects of a
companies operation, but also detailed how a new pair
of eyes can quite simply take cost out and add value
to the "bottom line". The experience of Graham & his
organisation was evident throughout, as a number of
live examples were discussed.
My only concern after
the event was that I hoped I had not left it too late
to book Supply Chain Logistics Consulting Ltd for the
2006 NW Supply Chain Lecture !
Mark Parker
Supply Chain
Development Manager
Northwest Regional
Development Agency.
Plum Products Warehouse &
Logistics Centre
Process
Improvement Review conducted by Supply Chain Logistics
Consulting Ltd.
The assignment carried out by
Supply Chain Logistics (Graham Burgess) has been
professional and thorough. The work was of a hands-on
nature and because of this was well accepted by all
staff with whom he was dealing with at Plum. The
Management feedback session was very useful and at the
same time clear as to what was needed to be done. We
are implementing most of the suggestions made by
Graham Burgess and would certainly use their services
again and equally we would recommend them.
Yours sincerely
Jonathan Schaffer
Managing Director
Plum Products Ltd
Plum House, 72 High Street
Horsell, Woking Surrey GU21 4SZ England Tel : +44 (0)
8700 170640 Fax: +44 (0) 1483 771162
www.plumproducts.com
TDG - Transport Development Group
Plc.
During 2004 TDG Plc
embarked on a group wide project to implement a CRM
system. To assist with this initiative TDG employed
Supply Chain Logistics Consulting to provide an
independent review of the business processes involved
in the customer engagement process.
Throughout May-July over
50 people were interviewed across the group. SCLC was
responsible for interviewing, collation and
presentation of results to arrive at a standardised
set of business processes.
Whilst working on the
project SCLC became an active and valuable member of
the project team. SCLC’s knowledge and skills provided
TDG with the resources to overcome an already
challenging project.
TDG found SCLC’s
- Approach to the project - methodical and
systematic
- Communication style - open and interactive
- Review methodology - thorough and in-depth
- Management feedback sessions – valuable in
understanding key areas for concentration
TDG would have no hesitation in employing the
services of SCLC in the future.
Regards
James Gray
Business Development Manager
Mobile: 07788 190228 Direct Dial :01675
436659
Main: 01675 467447 E-mail:
grayj@tdg.co.uk
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